Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

The water damage restoration process begins with a detailed inspection of your property, including a damage assessment. We'll determine the scope of the damage so an appropriate plan of action can be developed.

Identify and Stop the Water Source

We'll check for the source of water in your home and business and stop it. The water source must be stopped before the drying process can begin.

Stop the Source
Check for Contaminated Water

Identify the Type of Water

SERVPRO of Oconee/South Anderson Countesmust identify the category and classification of water to restore your property safely to industry specifications. The type of water contamination will affect the specific restoration processes used to restore your property.

Category 1 Water
Category 2 Water
Category 3 Water

Survey the Extent of the Water Damage and Inspect the Premises

We inspect your home to discover the extent of the damage. Additionally, we'll will look for safety concerns and explain them to you. If you are aware of any safety issues, such as asbestos or lead, please share them.

Survey Damage
Complete Safety Inspection

Move or Block Furniture

We'll move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

Block Furniture

Servicing Fair Play, Long Creek, Mountain Rest, Newry, Seneca, Salem, Tamassee, Walhalla, Westminster, and West Union, Anderson, Belton, Powdersville, Honea Path, Iva, Pelzer, Pendleton, Starr, and Townville.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

Stop the Source
Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

Category 1: "Clean Water"
Category 2: "Gray Water"
Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.