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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Severe Weather Facts and Myths

9/19/2022 (Permalink)

Myth: Highway and interstate overpasses are safe shelters against a tornado.

Fact: Overpasses can concentrate the tornado winds, causing them to be significantly stronger. This places the people under them in an even more dangerous situation. In recent years, several people seeking shelter beneath overpasses have been killed or severely injured. Being above ground level during a tornado is dangerous.

Myth: The low pressure with a tornado causes buildings to explode. Opening the windows will equalize the pressure, saving the building.

Fact: Opening the windows in an attempt to equalize pressure will have no effect. It is the violent winds and debris that cause most structural damage. It is more important for you to move to a safe area away from windows and exterior walls. With a tornado, every second counts, so use your time wisely and take cover.

Myth: Thunderstorms and tornadoes always move from west to east.

Fact: More often than not, thunderstorms move from west to east. Conditions in the atmosphere dictate how and where storms will move, and it can be in any direction. Tornadoes have been known to act erratic, and can change directions and speed very quickly. Never try to outrun a tornado in a vehicle.

Myth: It’s not raining here, and skies above me are clear, therefore I am safe from lightning.

Fact: Lightning can strike many miles away from the thunderstorm. If storms are in your area, but skies happen to be clear above you, that certainly does not imply you are safe from lightning. Though these “Bolts from the Blue” are infrequent, lightning strikes 10 to 15 miles away from the storm are not out of the question.

Myth: Since I am inside my house and out of the storm, I am completely safe from lightning.

Fact: Just because you have taken shelter inside, you are not automatically safe. While inside waiting out a storm, avoid using the telephone or electrical appliances and do not take showers or baths. Also stay away from doors and windows. Telephone lines, cords, plumbing, even metal window and door frames are all lightning conductors and pose a threat

Myth: Large and heavy vehicles, such as SUVs and pickups, are safe to drive through flood waters.

Fact: It is a common belief that the larger the vehicle, the deeper the water it can drive through. Many people do not realize that two feet of water can float most vehicles, including SUVs and pickups. If the water is moving rapidly, vehicles can be swept away.

Myth: Flash floods only occur along flowing streams.

Fact: Flash floods can and do occur in dry creek or river beds as well as urban areas where no streams are present.

For Storm Damage Assistance call SERVPRO of Oconee/South Anderson/Pickens Counties!

Prevent Water Damage to Your Furnace This Winter

9/16/2022 (Permalink)

Every winter, especially if you live in a cold climate, your home is under assault from the elements. Eventually, that constant assault can cause your home’s systems to fail. One common result of these failures is water damage. And while any type of water damage is bad, there are certain types of damage that can be worse than others. That’s especially true in the winter.

Perhaps no system in your home is more important in the winter than your furnace. Without it, you’d be in big trouble. So while the impact of home water damage is bad no matter how you look at it, having your furnace damaged when the temps are freezing outside can be catastrophic. So let’s talk about things you can do to protect your furnace from water damage should the worst case scenario happen to you this winter.

Furnaces are hidden from view for a reason. They’re not exactly focal points of a home you want people’s eyes drawn towards. Whether it’s in a crawl space, basement or mechanical closet, it’s typically in a place you naturally don’t find yourself visiting very often. One way to help protect your furnace from water damage is to create an elevated platform upon which the furnace can sit. If it’s the case your furnace is found in an unfinished basement, you can simply pour a concrete block and install the furnace there. If it’s in a closet, it may make more sense to create a wooden box to hold the furnace. In either case, having the additional 18-24″ of height can typically protect against most types of home water damage.  Granted, in massive flood events this isn’t going to have much effect, but then again there isn’t much you can do from a preventative stand point when mother nature decides to take charge.

Call SERVPRO for any restoration needs that you may have.

Steps To Take After Suffering Storm Damage

9/16/2022 (Permalink)

Storm damage can occur at any time and can cause an immense amount of harm to your home. Heavy rains can cause flooding and powerful winds can cause roof damage and downed trees on your property. Some post-storm damage can create safety and health hazards as well, so having a strategy to deal with damage will help you to be ready to take steps immediately after the storm.

Take Safety Precautions

Heavy winds and rain can create physical hazards such as collapsed roofing materials, window damage, collapsed walls or standing water in the basement or home interior. In addition, moisture can soak into furniture, carpeting, and building materials making the perfect environment for mold growth that can cause health issues. Shut off the main gas line if you smell gas. Beware of broken glass, exposed nails, and other sharp objects on the property. Contact SERVPRO to help do basic tasks to secure your property and make it safe to use. If necessary, arrange for an alternative place for you and your family to live while your property is being restored to safe living condition.

Photograph the Damage

If it is safe to move around your property, use your cellphone or a camera to photograph the damage so that you will have a record for your insurance company. This action will ensure that you are fully compensated.

Contact Your Insurance Company

Contact your insurance agent to notify them about the damage to your home immediately. The company will send out an adjustor to determine the extent of the damage so that payment for repairs can be made.

Facts About Fire Restoration

9/15/2022 (Permalink)

While it’s true that a house fire can be an extremely difficult and overwhelming experience, professional fire restoration companies are available to help you deal with the aftermath. When fire damage is the result of fire in our home—one of the scariest and most devastating events we can face—it can make us feel panicked, vulnerable, and helpless. The good news is that you don’t have to deal with it alone when you have the right fire restoration services to guide you.

What professional fire restoration companies do is a science designed to provide the most effective restoration and resolution after a fire to get your home back to its original condition and get you back to life as you know it.

Here are 3 amazing facts about fire restoration, and #3 just might surprise you:

#1: With a House Fire, Smoke Goes Everywhere

Even if you have a tiny kitchen fire with minimal damage, you will experience the smell of smoke and have the potential for smoke damage throughout other areas of your home, or maybe even throughout your entire home. Smoke travels everywhere. It’s made up of particles of the fuel that burned in the fire combined with chemicals and particulates that become airborne during the fire and then move throughout your house.

Smoke damage restoration is one of the primary concerns during fire restoration. If smoke damage is not treated properly it can cause more and more problems as it sits on surfaces throughout your home. And the odor lingers long after the fire is out and can make a home unlivable if it isn’t dealt with successfully. It takes the proper tools, equipment, products, and know-how to get rid of smoke damage.

#2: Fire Damage Is Often More Extensive (and More Dangerous) than It Looks

When the fire is out and the smoke has cleared, the danger isn’t necessarily over. Fire damage is often more extensive than it first appears. A small fire can damage not just the surface where the fire occurred but can damage the interiors of walls and ceilings and can affect the electrical and the structure of your home in unexpected ways.

When fire burns, the temperature and ferocity often depends on the fuel. In a home fire, that often includes lots of synthetic and petroleum based products like carpet and flooring, toys and furniture, and plastics and artificial laminates. This type of fire creates smoke and soot residue that is greasy and smeary and can be difficult to remove as well as toxic to handle.

When there is a fire against a wall, it can also burn the interior support structure and the floor below. This is another danger you could be facing if you choose to enter the home before it’s deemed safe by the fire department. Use caution when dealing with the interior of your home as well as the residue left behind by the fire. Call in a professional before you do anything.

#3: House Fires Lead to Water, Water Everywhere!

One of the most damaging things about a house fire isn’t necessarily the flames but the water used to extinguish them. Surprised? You’re not alone. Most homeowners expect to find fire damage after a fire, not water damage. The truth is that water can often cause more damage after the fact than the fire itself.

The water, though essential to put out the fire, is used in massive quantities and will run down through your home, pooling in the lowest areas of each floor. Not only can this cause damage to your belongings and the structure of your home, but it can cause an even more dangerous situation as it creates the perfect environment for mold growth.

Dealing with mold after a fire is more common than you might think. Mold is damaging to your home and belongings but it can also pose a huge health risk and needs to be dealt with by an experienced professional. This is why the fire restoration process generally includes water damage restoration to ensure a successful and safe repair.

Fire damage is something we all hope we never have to deal with, but if you should be faced with a fire in your home, it’s important to know what you’re dealing with and why you should put the care of your home in the hands of a restoration company.

Contact SERVPRO for any restoration needs!

Commercial Restoration Services

9/14/2022 (Permalink)

A commercial property is always at risk of being damaged by natural elements. If your business gets hit by a disaster, you’ll need a commercial restoration company with real-world experience and the resources to return your property to its normal state. SERVPRO Restoration has over years of experience in residential and commercial restoration services. Our team of experts offers:

  • Commercial water damage restoration
  • Commercial fire damage restoration
  • Commercial mold damage restoration
  • Commercial storm damage restoration

Our professionals have the training and equipment needed to restore your business after common issues with minimal interruption to your daily operations. SERVPRO also provides disaster planning to ensure that your property fortified in case future damage strikes.

At SERVPRO, we offer 24/7 commercial restoration and reconstruction services for damage caused by water, fire, smoke, mold, storms, and other disasters.

Why SERVPRO Commercial Restoration?

What makes SERVPRO Restoration different from other commercial restoration services? We offer multiple services through one point of contact. This means you only need one number to reach our reconstruction, emergency services mitigation, contents cleaning, training, insurance claims assistance, and disaster planning teams. You can depend on us for additional commercial damage services like cost savings, streamlined catastrophe planning, and minimized disruption.

SERVPRO has a longstanding heritage dedicated to innovation, resourcefulness, empathy, and outstanding customer service. Our franchise organization is proud to provide fast, high-quality cleanup and restoration services to both commercial and residential properties. We always put your property first at SERVPRO.

It's The Water You Don't See

9/9/2022 (Permalink)

It's The Water You Don't See...

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. The proper equipment makes a measurable difference in reducing the damage expense during a water loss. When time matters most, technology and equipment must be counted on to perform. 

Here are a few tools used by Professional Restoration Contractors to properly mitigate a loss; 

Moisture Sensors- used to detect moisture in carpets, baseboards and walls. 

Moisture Meters- used to determine the actual moisture content of various materials. The meter provides accurate readings to monitor the drying process. 

Thermohygrometers- measures temperature and relative humidity to calculate and create an environment most conducive to drying. When handling a contaminated loss (CAT 2 or 3), it is not only important to dry the structure, but disinfect and often deodorize. 

Ultra Low-Volume (ULV) Foggers- used to atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. It can also be use to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers- dispenses solvent-based products by creating a dense fog that consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles. 

The bottom line... ALWAYS treat a water damage seriously. Call a professional  contractor that is trained and experienced in property damage restoration.  

Call SERVPRO of Oconee/South Anderson/Pickens Counties for any restoration needs.

Steps to Take After a House Fire

9/7/2022 (Permalink)

A house fire is traumatic event that can certainly leave you with a mix of emotions. You’ll be nervous, worried, scared, upset, wondering what to do next, and just how to do it.  First things first…take a deep breath, try to relax, and know that everything will be more than fine. Ultimately you need to make sure that your family is safe and sound. Once you can confirm that, then you can tackle the recovery process of your home and belongings.

We’ve compiled a list of five things that you should do and be aware of after a fire.  This way, you can approach the rebuilding of your home in a cool, calm, and collected manner!

(1) Review with the authorities and the professionals as to when it is safe to enter the home after the fire.  The fire department will make sure that the fire is completely extinguished and then will go through their precautionary measures in order to deem the area ‘safe’.

(2) Know who to contact. First, contact any family members to let them know of the occurrence and the fact that you are safe. Review, and then contact your insurance company. A clean-up team should also be one of the first calls made.  We can efficiently and professionally get you back into your home – it will be as if nothing happened!

(3) Get the fire report. Typically coming to you from the fire department, this correspondence will review the facts of the fire – the home structure, the area of the fire, as well as the time and date. In some cities and towns, you may need to call the fire department directly in order to get a copy of this report.

(4) Make sure to secure your property.  If you are not securing the property, you could potentially be making a bad situation into a terrible one – your home could be robbed of it’s remaining property, or, in some cases, another individual could be injured on the property (becoming your responsibility). You can ask the authorities and emergency services on the best methods in securing what is yours.

(5) Begin the clean-up process. Interior and exterior clean-up will most certainly be required, and more often than not there is damage that you cannot locate with the naked eye.  That said, you should definitely hire a professional service like SERVPRO to do a thorough cleaning of all areas and of all soot, smoke, and odor.

Mold Removal and Remediation

9/5/2022 (Permalink)

Any home or business can quickly become infested with mold with the introduction of a water source, like a roof or plumbing leak. Mold can spread throughout a property in as little as 48-72 hours, and can produce allergens and irritants that have the potential to cause other health effects.  

If you suspect that your home or business has a mold problem, SERVPRO can inspect and assess your property. If mold is found, they have the training, equipment, and expertise to handle the situation.

SERVPRO of Oconee/South Anderson/Pickens Counties

  • Provide 24/7 Emergency Service
  • Highly Trained Water Restoration Specialists
  • Faster to Any Size Disaster
  • A Trusted Leader in the Restoration Industry with over 1,700 Franchises

If You See Signs of Mold, Call SERVPRO!

Understanding Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Common Mold Misconception

With sensational news stories and misleading advertising, you can easily understand why so many people are misinformed about indoor mold. Learn the facts about mold and the mold remediation process.

Smoke & Soot

9/2/2022 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? CALL SERVPRO of Oconee/South Anderson/Pickens Counties!

Different Causes of Commercial Water Losses

8/31/2022 (Permalink)

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 
 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 
 
1. Malfunctioning sprinkler systems 
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment 
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
 
3. Broken pipes and plumbing 
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up sewer lines 
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
 
If your business has suffered commercial water damage, SERVPRO of Oconee/South Anderson/Pickens Counties will get you back up and running again "Like it never even happened".

Dryer Fire, Don't Be a Victim!

8/22/2022 (Permalink)

An electric or gas clothes dryer is nearly an essential part of life in most homes. In families with children, the laundry can seem a daunting task, going on forever with washing machines and dryers churning and turning away slowly at a never-ending mountain of laundry.

But, all that convenience carries with it the possibility of a deadly hazard -- a dryer fire -- the leading cause of home fires in this country at the rate of about 15,000 every year.

*Don't dry dangerously*

While today's clothes dryer is in itself a safe piece of machinery and a feat of modern technology, it isn't fail-safe and requires regular preventive maintenance to prevent fires that could start in your lint trap or anywhere within your dryer's venting.

When lint traps aren't cleaned as often as they should be, the resulting build-up in the screen or other areas can cause the dryer to perform poorly, operate at elevated temperatures and possibly overheat -- with dangerous consequences. Vent systems must also be checked and cleaned to maintain proper air flow for the same reasons.

Problems may also occur if consumers place improper items in their dryers, such as foam backed rugs or athletic shoes, or vent their appliances with plastic or vinyl exhaust materials. Make sure that whatever you put in your dryer is approved and safe to place in a dryer. When in doubt, check the washing instructions on the tag of the clothing or consult the manufacturers website for more information.

Please follow these useful tips to avoid a dryer fire. In the unfortunate event that you encounter a dryer fire and the damage left in its wake, please call us at SERVPRO of Oconee/South Anderson/Pickens Counties!

Smoke Alarms Save Lives!

8/22/2022 (Permalink)

Smoke alarms save lives when property installed and maintained, according to the National Fire Protection Association (NFPA).

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of first where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on Emergency Preparedness, contact SERVPRO of Oconee/South Anderson/Pickens Counties!

It's the Water you Don't See

8/22/2022 (Permalink)

It's The Water You Don't See...

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. The proper equipment makes a measurable difference in reducing the damage expense during a water loss. When time matters most, technology and equipment must be counted on to perform. 

Here are a few tools used by Professional Restoration Contractors to properly mitigate a loss; 

Moisture Sensors- used to detect moisture in carpets, baseboards and walls. 

Moisture Meters- used to determine the actual moisture content of various materials. The meter provides accurate readings to monitor the drying process. 

Thermo Hygrometers- measures temperature and relative humidity to calculate and create an environment most conducive to drying. When handling a contaminated loss (CAT 2 or 3), it is not only important to dry the structure, but disinfect and deodorize. 

Ultra Low-Volume (ULV) Foggers- used to atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. It can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers- dispenses solvent-based products by creating a dense fog that consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles. 

Commercial Property Cleanup

8/22/2022 (Permalink)

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor and moisture challenges go beyond the scope of your regular janitorial staff, call in SERVPRO. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO to make your workspace look its very best.  SERVPRO will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:  The state-of-the-art SERVPRO National Training Center teaches restoration and mitigation skills to Franchise Owners, SERVPRO’s Corporate employees and insurance industry employees. It is one of the few facilities in the country that has been recognized as a state-approved continuing education course location and IICRC approved training facility.  SERVPRO Franchise Professionals offer cleaning services ranging from cleaning restaurant hoods to removing bio-hazard contaminants. We have the specialized training and products to get your property back to business. Their cleaning services include the following:

- Air Ducts and HVAC

- Biohazard

- Carpet and Upholstery

- Ceilings, Floors, and Walls

- Drapes and Blinds

- Odor Removal

- Sewage

- Trauma and Crime Scene

- Vandalism

Award-Winning Training Nearly 50 Years of Experience Exclusive Cleaning Products

SPECIALTY CLEANING SERVICES TRAINING EXCELLENCE

SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any-size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

The SERVPRO Advantage is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor.

COMMERCIAL LARGE LOSS DIVISION

1,700+ FRANCHISES

Property Management Hospitality Facilities

Healthcare Facilities Food Service Facilities

Education Facilities

Retail Facilities

NO JOB IS TOO LARGE

The Three Levels of Lost

8/22/2022 (Permalink)

SERVPRO® of Oconee/South Anderson/Pickens Counties specializes in both residential and commercial losses.  Similar to residential losses, commercial losses have a three tier damage level that we access.

Level 1: Level 1 is a small commercial loss involving 15,000 square feet or less of affected floor space. Examples of a small commercial loss may include a stand-alone store front, a small church or a daycare facility.   A Level 1 loss can also be a small portion of a much larger structure.

Level 2: Level 2 is a medium commercial loss involving 15,000 to 60,000 square feet of affected floor space. They are typically multi-level or greatly divided spaces.  Examples of a level 2 loss may include a small multi-family property, a midsize church or a school. A Level 2 loss can also be just a portion of a much larger structure 

Level 3: Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. Examples of a level 3 loss can include, a large church, hospital, school, or university; a large multi-family property; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.” 

Make SERVPRO® of Oconee/South Anderson/Pickens Counties your first call to help you or your business and your local insurance agent assess the damage.  We will work for you to restore the property to make it "Like it never even happened."

The Three Different Categories of Water

8/22/2022 (Permalink)

When a water event occurs in your property, damage to the structure and contents can occur. The type of water that affects a building includes:

Category 1 water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. In most cases drying procedures are recommended.

Category 2 water contains significant contamination and has the potential to cause discomfort or sickness if contacted by people. For this category, environmental interpretation is critical as drying for some materials is acceptable while removal of others must occur

Category 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. In most cases removal is necessary and environmental remediation is necessary.

When a water event occurs a water extraction contractor is generally hired to remove the water. However, the ability of the contractor to identify the water category, deal with the issues of health and safety properly as well as remove or dry out the affected building materials and contents can vary greatly.

Assessment for water damage independently of the water removal contractor ensures that the project is dealt with relative to the category of water, health and safety concerns are identified and controlled and their work product is validated.

What Storm Damage Looks Like

8/22/2022 (Permalink)

A terrible storm can cause an immense amount of damage to your home.  Some visible to the naked eye some not. Below are a few things homeowners should look for.  

  1. Roof: Look for shingles that have discoloration, tearing, or even holes in them. These can all be signs that your roof has been damaged. Another sign is if there are leaks in your roof or your ceiling.
  2. Gutters: After a hail storm, looking for dents or dings can also give you a better picture of what the storm did to the rest of your home. Your gutters can also give you insight to whether you have roof damage. Check to see if there are granules from the asphalt shingles in your gutter.
  3. Windows: Look at each of the windows at your homes and note any signs of shattered or broken windows and frame damage. This is especially important after a hail storm or a strong wind storm.
  4. Exterior: Not only is it important to look at the siding of your home to check for damage, it is also important that you check any appliances. Inspect your AC/HCAC unit as well as items such as a barbeque grill.

SERVPRO of Oconee/South Anderson/Pickens Counties has a 24/7 emergency response team that is well-versed to handle all storm damage,, 24 hour, 365 days a year emergency for any residential or commercial location.

Biohazard, Vandalism and Crime Scene Remediation & Cleanup

8/22/2022 (Permalink)

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants. Failure to property handle and safely remove such substances can contribute to unhealthy or even dangerous environments.

SERVPRO professionals are trained to effectively and safely remove hazardous biological substances and prepare waste for proper disposal. Equipped with the needed safety equipment and cleaning products, SERVPRO can turn unsafe environments into clean, safe homes and businesses.

Bloodborne Pathogens

SERVPRO technicians remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our professionals are trained to thoroughly clean, disinfect and deodorize the structure.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs, such as methamphetamine, are volatile and can leave harmful residues throughout a structure. SERVPRO follows all applicable federal and state guidelines to clean all surfaces.

Arson and Vandalism

SERVPRO provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods and human or animal waste.

Sewage Backup

Sewage backups and black water intrusions are more than nasty, smelly deposits. These damages also introduce harmful microorganisms into a structure. SERVPRO technicians remove the sewage, contaminants and moisture, disinfecting as they clean. Our professionals ensure the structure is cleaned, disinfected and deodorized.

Recognized as a leading fire and water cleanup and restoration provider in the upstate, SERVPRO of Oconee/South Anderson/Pickens Counties offers fast and reliable biohazard, vandalism and crime scene cleanup and remediation services to residential and commercial property owners.

What are the 5 MOST TOXIC TYPES of MOLD?

8/22/2022 (Permalink)

Ascospores are prominent in nature commonly found in the outdoor environment. Some fungi that belong to the Ascomycete family include the sexual forms of Penicillium/Aspergillus, Chaetominum, etc that may be frequently found growing on damp substrates.

Chaetomium are found on a variety of substrates containing cellulose including paper and plant compost. Several species have been reported to play a major role in the decomposition of cellulose-made materials. These fungi are able to dissolve the cellulose fibers in cotton and paper and thus cause the materials to disintegrate. The process is especially rapid under moist conditions. Their Ascospores are brown or gray with one or two germ pores.

Fusarium is a hydrophilic mold that requires very wet conditions and is frequently isolated from plants and grains. They colonize in continuously damp materials such as damp wallboard and water reservoirs for humidifiers and drip pans. While Fusarium Keratitis can be a serious infection, it is a rare disease. Fusarium is commonly found in organic matter such as soil and plants. This infection cannot be transmitted from person to person. 

Aspergillus and Penecillium are both types of mold are ubiquitous in the environment. Aspergillus tends to colonize continuously damp materials such as damp wallboard and fabrics. Penicillium is commonly found in house dust, wallpaper, decaying fabrics, moist clipboards, etc.


Stachybotrys is the bad boy of them all

Stachybotryscommonly called "stachy," is a greenish-black, slimy mold found only on cellulose products (such as wood or paper) that have been wet for several days or more. The mold does not grow on concrete, linoleum or tile. Stachybotrys and some other fungi may produce several toxic chemicals called mycotoxins. Mycotoxins can be present in spores and small mold fragments released into the air. Once the mold fragments, mycotoxins and spores are in the air, individuals may breathe them into their lungs.

Call SERVPRO of Oconee/South Anderson/Pickens Counties for all of your Mold Mitigation needs! 

Mold Behind Wallpaper

8/22/2022 (Permalink)

Mold behind wallpaper is a big health concern. To get rid of the mold you must remove the wallpaper. First and foremost remove the wallpaper safely by wetting it with a wetting agent and water. But first wear a good cartridge-type respirator.

When removing mold behind wallpaper safely wet it first. Even if the wallpaper removes dry still wet it

A simple dust or particulate mask won't offer adequate protection. Also wear gloves and goggles, remember safety first. In a garden type sprayer add the wetting agent and water for easy application.

Using the sprayer to wet the wallpaper down will reduce the mold spores from becoming airborne. Even if the wallpaper removes dry still wet it first. Move slowly and deliberately so you don't stir up spores as you work.

Once the wallpaper is removed from the walls the next step is to wash the walls down with a water and bleach solution. This should remove the mold from the walls if it is just surface mold. If the walls are soft and spongy the mold may have penetrated deeper into the wall.

One way to tell if the walls are totally saturated with mold you can take a utility knife and cut a small square out of the wall and look at the back side of the square. If there is mold behind the wall then you should replace the walls. If you plan on wallpapering again use a Nonwoven wallpaper so you will never get mold behind wallpaper again. Nonwoven wallpapers can breath unlike vinyl wallpapers.

For Mold Mitigation Needs, call SERVPRO of Oconee/South Anderson/Pickens Counties! 

Basic Mold Facts

8/22/2022 (Permalink)

What are molds?

Molds are fungi that can be found both indoors and outdoors. No one knows how many species of fungi exist but estimates range from tens of thousands to perhaps three hundred thousand or more. Molds grow best in warm, damp, and humid conditions, and spread and reproduce by making spores. Mold spores can survive harsh environmental conditions, such as dry conditions, that do not support normal mold growth.

What are some of the common indoor molds?

  • Cladosporium
  • Penicillium
  • Alternaria
  • Aspergillus

Where are molds found?

Molds are found in virtually every environment and can be detected, both indoors and outdoors, year round. Mold growth is encouraged by warm and humid conditions. Outdoors they can be found in shady, damp areas or places where leaves or other vegetation is decomposing. Indoors they can be found where humidity levels are high, such as basements or showers.

How can people decrease mold exposure?

Sensitive individuals should avoid areas that are likely to have mold, such as compost piles, cut grass, and wooded areas. Inside homes, mold growth can be slowed by controlling humidity levels and ventilating showers and cooking areas. If there is mold growth in your home, you should clean up the mold and fix the water problem. Mold growth can be removed from hard surfaces with commercial products, soap and water, or a bleach solution of no more than 1 cup of household laundry bleach in 1 gallon of water. Follow the manufacturers’ instructions for use (see product label).

If you choose to use bleach to clean up mold:

  • Never mix bleach with ammonia or other household cleaners. Mixing bleach with ammonia or other cleaning products will produce dangerous, toxic fumes.
  • Open windows and doors to provide fresh air.
  • Wear rubber boots, rubber gloves, and goggles during cleanup of affected area.
  • If the area to be cleaned is more than 10 square feet, consult the U.S. Environmental Protection Agency (EPA) guide titled Mold Remediation in Schools and Commercial Buildings
  • Always follow the manufacturer’s instructions when using bleach or any other cleaning product.

Specific Recommendations:

  • Keep humidity levels as low as you can—no higher than 50%–all day long. An air conditioner or dehumidifier will help you keep the level low. Bear in mind that humidity levels change over the course of a day with changes in the moisture in the air and the air temperature, so you will need to check the humidity levels more than once a day.
  • Use an air conditioner or a dehumidifier during humid months.
  • Be sure the home has adequate ventilation, including exhaust fans.
  • Add mold inhibitors to paints before application.
  • Clean bathrooms with mold killing products.
  • Do not carpet bathrooms and basements.
  • Remove or replace previously soaked carpets and upholstery.

What areas have high mold exposures?

  • Antique shops
  • Greenhouses
  • Saunas
  • Farms
  • Mills
  • Construction areas
  • Flower shops
  • Summer cottages

I found mold growing in my home, how do I test the mold?

Generally, it is not necessary to identify the species of mold growing in a residence, and CDC does not recommend routine sampling for molds. Current evidence indicates that allergies are the type of diseases most often associated with molds. Since the susceptibility of individuals can vary greatly either because of the amount or type of mold, sampling and culturing are not reliable in determining your health risk. If you are susceptible to mold and mold is seen or smelled, there is a potential health risk; therefore, no matter what type of mold is present, you should arrange for its removal. 

A qualified environmental lab took samples of the mold in my home and gave me the results. Can CDC interpret these results?

Standards for judging what is an acceptable, tolerable, or normal quantity of mold have not been established. If you do decide to pay for environmental sampling for molds, before the work starts, you should ask the consultants who will do the work to establish criteria for interpreting the test results. They should tell you in advance what they will do or what recommendations they will make based on the sampling results. The results of samples taken in your unique situation cannot be interpreted without physical inspection of the contaminated area or without considering the building’s characteristics and the factors that led to the present condition.

Call SERVPRO of Oconee/South Anderson/Pickens Counties for all of your Mold Mitigation needs! 

8 Bad "Facts" About Mold That Most People Think Are True

8/22/2022 (Permalink)

With all the misinformation about mold out there it is easy to over react. Here are four “facts” that are over reactions to mold.

Bad “Fact” 1: All Mold Is Bad

Nope! Have you ever eaten blue cheese or take penicillin? Mold is used in the making this kind of cheese and medicine.

Bad “Fact” 2: All Mold Causes Health Problems

 In reality, the effect of mold on people varies greatly. Molds produce allergens, and while some people will be allergic to the allergens produced by mold not everyone will react to mold, and the effects can be varied depending on ones’ sensitivity to mold

People who are highly sensitive to mold may develop allergic reactions and show symptoms such as difficulty breathing, bloody noses, itchy and watery eyes, etc. People with already compromised immune symptoms are also at risk for reacting to mold, and some studies have suggested that serious health effects can arise from repeated exposure to mold, so it is not something to play around with.

Bad “Fact” 3: There Should be No Mold Inside

In reality mold is all around us and is very natural. There are mold spores in the air you are breathing and there is really no way around this unless you decide to live inside a plastic, environmentally controlled bubble. The problem is not that there is mold indoors the problem is with the concentration of mold indoors. Mold should not be growing in your walls or on surfaces as that can be a problem and contribute to allergic reactions.

We will always live with mold, the question is how much mold should we live with? The answer to that is still being worked out. As mold affects people differently you should talk to your doctor if you think you are suffering from exposure to mold and you take steps to reduce your exposure to mold..

Bad “Fact” 4: Bleach Kills Mold

This is kind of a half truth. Bleach may kill certain kinds of mold on non-porous surfaces, however, it is not clear that bleach can kill all kinds of mold nor kill mold on porous surfaces such as wood. Research is continuing to be done on the effectiveness of bleach as a mold cleanup agent. It should be noted that using bleach to “kill” mold poses its own health risks and is not a recommended solution by EPA or OSHA. Bleach is also very corrosive and can cause further damage if not used correctly.

Bad “Fact” 5: Killing Mold is Enough, I Don’t Need to Remove it

Killing mold is not enough. Putting aside the conflicting reports on what kills mold, simply killing mold does not remove the health effects as the allergens are still present even in dead mold. To properly protect against health effects, removal of the affected areas is often necessary. Care must be taken when removing the affected areas so that the allergens and mold is not spread throughout the house. That is why professional mold remediation services are often necessary to properly fix a mold problem.

Bad “Fact” 6: Mold is Natural, You Shouldn’t Worry About it

While mold may be natural, consistent exposure to mold can have negative affects on ones health. If mold is growing in your home or place of business it needs to be addressed as it will deteriorate your building and can cause health problems.

Bad “Fact” 7: If You Only See a Little Mold it is Probably Nothing to Worry About

If mold is to the point where it is visibly growing on surfaces in your home you have a problem. Mold is like an iceberg, you generally only see the tip of it while the majority is below the surface. If you see a little bit of mold you most likely have more growing under the surface out of site.

Bad “Fact” 8: Cleaning up Mold isn’t Hard. You Should Do it Yourself

This is another half truth. While you may be able to clean up certain kinds of mold in small quantities most people are not equipped to do proper mold remediation. Simply wiping down the evidence is not good enough. To properly “cleanup” a mold problem you must identify the cause, isolate the area to keep the mold from spreading, and clean and or remove the affected surfaces. Unless you know how to setup a containment unit, have a couple of commercial sized HEPA air filtration units, protective gear, HEPA vacuums, specialized cleaning agents, and can do a wet extraction to keep mold spores from spreading. 

Call SERVPRO of Oconee/South Anderson/Pickens Counties for your Mold Mitigation needs!

What Does IICRC Certified Mean?

8/22/2022 (Permalink)

SERVPRO of Oconee/South Anderson/Pickens Counties is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

    • Present accurate information to consumers and conduct business with honesty and integrity.
    • Require a technician on all jobs who has been formally trained and passed all required tests.
    • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
    • Maintain liability insurance to protect all parties in the event of an accident.
    • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Oconee/South Anderson/Pickens County

SERVPRO of Oconee/South Anderson/Pickens Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The SERVPRO® Emergency Ready Plan

6/14/2022 (Permalink)

SERVPRO ERP App Find the App on Your Google or Apple Store

When disaster strikes your business, having a plan in place ahead of time for what you will do can make all the difference in whether your business survives the event. The majority of businesses that come out stronger on the other side of an emergency are the ones that pre-planned for one. That’s where SERVPRO’s Emergency Ready Plan (ERP) can help give you, your employees and customers peace of mind. You can trust that whatever might happen to disrupt daily business will only be temporary. With our Emergency Ready Plan, your business will be able to minimize interruption because you’ll know what to do and what to expect if any-sized disaster strikes. This is important to timely mitigation and can help minimize how water and fire damage can affect your business.

Why Use the SERVPRO Emergency Ready Plan?

• A no-cost assessment of your facility: This means there is no need to allocate funds, giving you a great value at no cost.

• A concise Profile Document that contains only the critical information needed in the event of an emergency: It takes just a short time to complete the profile but could save long hours of time and effort if ever needed.

• A guide to help you get back into your building following a disaster: Having an immediate plan of action can help minimize the downtime to your business in an emergency.

• Establishes your local SERVPRO as your disaster mitigation and restoration provider: You have a provider that is recognized as an industry leader and is close by.

• Identification of the line of command for authorizing work to begin: You can save time and money as we begin the work of mitigating the damage.

• Provides facility details such as shut-off valve locations, priority areas and priority contact information: You’ll have a quick reference of what to do, how to do it and who to call ahead of an emergency so you are “Ready for whatever happens.”

• Easier insurance claims process: SERVPRO will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.

Use Our Emergency Ready Plan Mobile App

You can download the “SERVPRO Ready Plan” mobile app on your iPhone or Android device from the respective App Store. You may also sign up online to create your Emergency Ready Plan, or contact your local SERVPRO to begin creating ERP’s for all your properties.

New to the Emergency Ready Plan? Begin setting up your Emergency Ready Plan by following the link below. You’ll need to give details such as full name, mobile number, email address and set up a password for your profile.

www.ready.SERVPRO.com/Account/Register

Electric Heater Safety

12/21/2021 (Permalink)

As winter begins to hit and temperature begins to drop, you may choose to buy a space heater for warm up your home, apartment, or work space. Space heaters are a good alternative if you do not want to turn up your thermostat to heat up your home. Here are some tips that you can use to prevent any disaster caused by a space heater:

  • Leave the heater on level floor, don’t place on carpet - it can overheat and start a fire.
  • Do not use in bathroom, unless it is designed for it - moisture can damage the heater.
  • Keep three feet away from flammable materials and out of the way of children and pets.
  • Should always be plugged directly into wall outlet, don’t use with extension cord because it can cause overheating.
  • Don’t leave heater unattended, make sure to unplug when not in use.
  • Install smoke alarms on every floor.

Space heaters, if not used correctly, can cause fire damage to your property. Give SERVPRO of Oconee/South Anderson Counties a call today at 864-916-4160.

Scared of frozen pipes

12/21/2021 (Permalink)

Below a few steps, you can take to help decrease your chances of dealing with pipe bursts as a result of the cold weather:

  1. Leave the Heat On - This may seem self-explanatory, but if you’re away overnight or gone for long periods of time, setting your indoor temperature no lower than 55°F helps ensure your pipes aren’t as exposed to the cold.
  2. Insulate Pipes - Though you should always ensure your attic and crawl space are properly insulated year-round, a makeshift quick, and inexpensive way to insulate your pipes would be to wrap pipes in heat take or heat cables with thermostat control. This will work in a pinch, but we recommend properly insulating these high-risk areas.
  3. Seal Cracks and Opening - To prevent drafts, seal or caulk cracks and openings around windows, doors, dryer vents, water pipes. and sill plates. 
  4. Let Faucets Drip - Letting cold water drip from a faucet helps to keep water flowing throughout the pipes. As the water flows, even if it’s just a trickle, it helps to prevent pipes from freezing.

If you do find yourself in a water issue due to busted frozen pipes, make sure to call SERVPRO of Oconee/South Anderson, our water damage professionals are trained and certified to handle any disaster you find yourself in during these colder months.

Hoarding Clean up

12/21/2021 (Permalink)

What is Hoarding?

Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail or packaging. Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.

How can SERVPRO of Oconee/South Anderson Help? 

We communicate with the insurance company regarding the customer's contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored in our temporary storage in our warehouse so work on the fire or water loss can begin. Another way SERVPRO of Oconee/South Anderson encounters hoarding jobs is through calls from landlords, caseworkers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well. Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO of Oconee/South Anderson is here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties. 

Give us a call at 864-416-9160

Storm Damage

8/20/2021 (Permalink)

storm damage tree in house This house was hit by a tree, which caused water damage to the inside of the structure

While water damage is typically associated with events like flooding or plumbing malfunctions, heavy rain can also cause its own set of issues regarding water damage around the house.

While any level of moisture can cause damage, heavy rain is considered rainfall at rates over 0.3 inches per hour and can work its way into much smaller vulnerabilities in your home. To help you better prepare and avoid water damage, we have put together a list of how these rapid rainfall rates can cause issues.

How Heavy Rains Cause Household Water Damage

Backup of clogged gutters

Clogged gutters can cause significant damage to your home after heavy rains. If there is debris in the gutters, it will be difficult for water to drain away, which can then result in leaks from puddles as the water is left standing against the roofline.

Leaks around windows and doors

Windows and doors are supposed to be sealed against the elements, but as their weatherproofing ages, it can deteriorate as well. When heavy rains roll through, water can find its way into minuscule cracks and cause damages.

Poor drainage around the foundation

If your home is at the bottom of a hill or does not have adequate drainage around the foundation, heavy rains can build up against the base of your home and lead to leaks in your basement or crawl spaces.

Leaks in and around the roof

Roof leaks are one of the leading consequences of heavy rains, and they can sneak up suddenly. All it takes is for a shingle to be scraped away or a weak spot to form and rainwater can begin seeping in as it falls.

Malfunctioning of a sump pump system

For homes with sump pumps, doing regular maintenance and checking for issues is key—otherwise, the pump system can get overwhelmed and will not be able to effectively move water away from the home.

Leaks around chimneys and skylights

Houses with chimneys and skylights tend to be more vulnerable to heavy rains than homes without them. While they are nice features to have, the seals where they meet with the roof can grow vulnerable over time and become overwhelmed when rainfall is heavy.

Remember to stay safe and get excess water cleaned up professionally to minimize the chance of mold growth. Our Team at SERVPRO of Oconee/south Anderson Counties is ready to assist at a moment's notice with any of your water mitigation emergencies. Give our team a call at 864-916-4160.

Three types of water damage

8/20/2021 (Permalink)

flood water This flood was caused by a recent storm in Oconee County

The phrase “water damage” is an umbrella term that describes a variety of different situations and conditions. Every incident involving water is unique and its resulting water damage varies. It may come as a surprise that even the water itself can be categorized into a variety of classifications. The Institute of Inspection, Cleaning, and Restoration Certification details three different “Categories of Water” that are involved in water damage in homes and businesses alike. In this blog, we’ll break down these three categories of water, which can help you assess the severity of any water damage that should occur in your home or business.

The IICRC’s 3 Categories of Water

The three water categories presented by the IICRC in its S500 Standard for Professional Water Damage Restoration” article aim to classify water by its contamination level, “considering both its originating source and quality after it contacts materials present on the job site.” The document also asserts that the amplification of the water’s contamination level can be increased or decreased by both time and temperature.

Category 1- Clean Water

Water that is classified as Category 1 is commonly referred to as “clean water,” as the water’s source is sanitary and does not pose any risks from exposure. Category 1 water examples may include melting ice or snow, rainwater, and broken water supply lines. While it does not appear as though Category 1 water poses a significant risk, this water can deteriorate depending on how long microorganisms remain wet after exposure and the environment’s temperature. If the water develops an odor, its sanitation has likely worsened, dropping its classification to category 2.

Category 2- Gray Water

When water falls under Category 2, it is significantly contaminated. Upon exposure or consumption, humans can experience symptoms ranging from discomfort to sickness. A wide variety of circumstances fall under Category 2, including common household water damage situations like dishwasher discharge, washing machine overflow, and toilet bowl overflows. Category 2 water also includes a few surprises, such as punctured water beds and broken aquariums. Like Category 1 water, this water can also deteriorate to Category 3, also known as “black water.”

Category 3- Black Water

The most severely contaminated category of water according to the IICRC, Category 3 water, is commonly known as “black water.” Water of this category is “grossly contaminated,” according to the IICRC, and sometimes contains pathogens, toxins, or other “harmful agents.” Category 2 water is known to occasionally cause health effects, but upon contacting or consuming Category 3 water, humans can experience very serious health effects. Types of water that fall under this category include sewage, flooding that originates from seawater and rivers, as well as wind-driven rain from tropical storms or hurricanes. It is important to understand that Category 3 water is capable of carrying harmful substances like toxins and pesticides, so it is best to allow a professional to handle the situation.

We Have the Expertise That You Need

Our team of water damage professionals at SERVPRO Of Oconee/South Anderson Countiesabides by the IICRC’s S500 Standards, as every team member undergoes training with SERVPRO Industries Inc., an -IICRC-approved school. When you call us at (864) 916-4160, our team will arrive onsite immediately, identify the category of water damage onsite, and tailor the water damage restoration services to your home or business’ specific needs in accordance with industry guidelines. 

Unpleasant Odors

8/20/2021 (Permalink)

Hydroxyl Generator This Hydroxyl is treating a kitchen that had a small fire.

Odors from smoke, pets, decomposition or mold can cause lingering odors in your home or business. A simple surface clean doesn’t necessarily get rid of these smells. SERVPRO of Oconee/South Anderson Counties provides specialized services that can rid your home or business of offensive odors left by smoke, mold or other sources. Our professionals do not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. Once the source is found, we use SERVPRO’s own proprietary line of cleaning products to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more. Along with our proprietary line of cleaning products SERVPRO of Oconee/South Anderson Counties uses various techniques and equipment to treat odors. These techniques are capable of penetrating surfaces to neutralize an unpleasant odor thoroughly. Some of the tools we use include:

  •  Ozone Generator: The Ozone Generator is one of the quickest ways to eliminate odors from a home or office. We use the Ozone Generator to oxidize odor and eliminate odors from mold, mildew, pets, nicotine, smoke and more without the use of chemicals. Though the room being treated cannot be occupied while in use, the generator works quickly to clean, sanitize and remove offensive odors. 
  • Hydroxyl Generator: The Hydroxyl Generator has several benefits that the Ozone Generator does not. The main benefit is that the room being treated can be occupied during the deodorization process; though it does work slower. The Hydroxyl Generator can be used to treat fire and smoke, as well as biohazard jobs, water damage, crime scene situations, and animal odors. 
  • Air Filtration Device: This piece of equipment, also known as an air scrubber, is used to remove airborne contaminants during water, fire, smoke, mold, and sewage restoration work. These work by pulling air through HEPA filtration to remove airborne particles from the air. This helps clean the air and remove odors. 

Whether you are a building manager who needs an apartment cleaned for the next tenant or homeowner who wants to get your home ready for sale, getting rid of offensive odors is a high priority. Fire, water, or mold damage, or just a stubborn odor that refuses to go away, SERVPRO of Oconee/South Anderson Counties is here to help make it “Like it never even happened.”

Board up

8/20/2021 (Permalink)

SERVPRO of Oconee/South Anderson Counties is proud to offer emergency board-up services. If your home has experienced a fire, or other major damage causing it to be unsafe or unsecure; we’re happy to help. Secondary damage, caused by Fire Departments attempts to extinguish the flames can leave you with broken windows, missing doors or portions of walls that can allow unwanted guests to enter your home. After you’ve experienced a loss in your home or business, it’s important to protect what remains salvageable. We provide the materials and manpower to close off any access to the structure.

  • Protect electronics and other valuables. Depending on the extent of the fire damage, you may be able to restore some electronics or other valuable property to working condition.
  • Keep out the elements. If the structure of your property has sustained extensive damage, you should try to keep the elements out to prevent additional damage. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.
  • Limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to restore these materials to a pre-fire condition.

Causes of Indoor Flooding

8/20/2021 (Permalink)

broken pipe This is a picture of a pipe that broke on the water heater.

Water damage usually has one major leading cause: indoor flooding. Some of the most common causes of indoor flooding are: 

  • Leaky or Broken Pipes: The most obvious cause of indoor flooding is leaky or broken water pipes. Pipes can burst from changes in water pressure or even a faulty setup, but regardless of the cause, pipe problems often cause a ton of damage. Leaky pipes are usually a warning sign of more problems to come. Hidden floods caused by broken pipes in your walls can even create the perfect environment for microbial growth.
  • Faulty Washing Machine Hose: The most common problem with watching machines are faulty hoses. A leak in your intake hose can worsen over time and can cause flooding in your home. 
  • Water Heaters: Even a small leak in your water heater can cause major flooding due to its endless flow of water. Make sure to inspect your water heater on a regular basis, keeping up with maintenance to ensure it doesn’t spring a leak.
  • Clogged Sewer or Drain Lines: The flow of water to and from your house can be disrupted when you have clogged sewer or drain lines. Some clogs might be benign, allowing for a slow drain that is merely an inconvenience. But those clogs can get worse over time. The clog can cause your sinks, toilets, and showers to overflow with water, resulting in major damage. This can even include backed-up sewage, causing a hazardous environment for anyone or anything that comes in contact with the affected water. 

If you find flooding inside your home, call us and we will be there to help.

Air Duct Cleaning

8/20/2021 (Permalink)

Hvac This vent is full of dirt

Did you know that air ducts are typically the number one reason for poor indoor air quality? You can’t see them, so they’re often forgotten about. Regular inspection and maintenance could help prolong their lifespan and improve your air.

Air ducts move most of the air throughout your home, bringing warm and cold air from the HVAC unit to various areas. While they’re moving this air they’re collecting dust, pollen, dirt and debris, odors and other contaminants. 

By having your air ducts professionally cleaned you can:

  • Increase the energy efficiency of your HVAC unit
  • Reduce the potential for mold growth
  • Eliminate offensive odors

Why is PPE so Important?

8/20/2021 (Permalink)

PPE Two workers getting ready to start a bio job.

Why is Personal Protection Equipment so important?

Personal protective equipment, commonly referred to as "PPE", is equipment worn to minimize exposure to hazards that cause serious workplace injuries and illnesses. These injuries and illnesses may result from contact with chemical, radiological, physical, electrical, mechanical, or other workplace hazards. Personal protective equipment may include items such as gloves, safety glasses and shoes, earplugs or muffs, hard hats, respirators, or coveralls, vests and full body suits.

At SERVPRO of Oconee/South Anderson Counties we always wear full PPE, to ensure safety from and to limit the exposure of any hazards.

So no, we aren't wearing suits to look like marshmallows or a big huge banana, we are doing it for protection!!

Toilet Back Up

8/20/2021 (Permalink)

sewage back up This bathroom encountered a sewage back up

What Causes a Toilet Overflow?

Several different events can trigger a toilet to overflow, including a clogged drain, a blocked vent, and sewage complications.

A clogged or blocked drain prevents proper flushing, causing the toilet to overflow. In this situation, plunging the toilet may relieve the problem.

Every time you flush, air is pumped and needs replacing from the vent pipe. If the vent pipe is blocked, proper flushing isn’t possible and can eventually result in a toilet overflow. This issue usually requires the help of an experienced plumber.

Finally, two issues related to sewage, a clogged sewer line and a full septic tank, can be the catalyst of a toilet overflow. A clogged sewer line occurs when the sewer line becomes blocked by items ranging from tree roots to sanitary wipes. A full septic tank can be problematic, as excess water will have nowhere to go but back up into your home, potentially resulting in a toilet overflow.

Dealing with Mold

2/8/2021 (Permalink)

Crawlspace with Mold Crawlspace with Mold

When there is water in your home, mold can quickly become an issue. It can cause health effects and damage to your property. SERVPRO of Oconee and South Anderson Counties has the training, protective gear, and specialized equipment to handle your mold problem.

Call SERVPRO of Oconee and South Anderson Counties
The mold cleanup and restoration process begins when you call us. One of our employees will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Assessment
Your property will be carefully inspected for signs of mold using various technologies to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Containment
Different containment procedures will be placed to prevent the spread of mold, like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration
Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Oconee and South Anderson Counties technicians use powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing
The process of mold remediation depends on the amount of mold growth and the type of surface it's on. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new ones from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary.

Cleaning
SERVPRO of Oconee and South Anderson Counties cleans your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings.

Restoration
Depending on the level of mold damage, some building materials may have to be removed. Restoration may involve minor repairs or major repairs such as reconstruction.

24 Hour Emergency Water Damage Service

1/1/2021 (Permalink)

water on kitchen floor due to sewage back up water on kitchen floor due to sewage back up

SERVPRO of Oconee and South Anderson Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today 864-916-4160

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Oconee and South Anderson Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Oconee and South Anderson Counties

SERVPRO of Oconee and South Anderson Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Oconee and South Anderson County Water Damage Event

1/1/2021 (Permalink)

Ceiling fell through due to sprinkler system being broken Ceiling fell through due to sprinkler system being broken

Flooding and water emergencies don’t wait for regular business hours and neither do we. Oconee and South Anderson Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Oconee and South Anderson Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –864-916-4160

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Oconee and South Anderson Counties

SERVPRO of Oconee and South Anderson Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold Damage Tips

11/11/2020 (Permalink)

mold growing on a garden wagon Dont let mold take your personal belongings

Mold could be lurking in your home and you wouldn't even realize it. When mold is disturbed, it can release microscopic mold spores. When this happens mold can circulate inside your home using your HVAC system and any fans you have on. This makes it so the affected areas grow and become larger. Whether you can see it or not, here are some tips on what to do!

What Should You Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and ALL fans.
  • Contact SERVPRO of Oconee/South Anderson for mold remediation services.

What Should You Not Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold

Call SERVPRO of Oconee/South Anderson today for your mold remediation needs.

864-916-4160

Certified: SERVPRO Cleaned – a defensive cleaning program

11/11/2020 (Permalink)

Certified: SERVPRO Cleaned table toppers in a restaurant Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected. Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry-leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff performs. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Oconee and South Anderson Counties  today at 864-916-4160 for your Certified: SERVPRO Cleaned consultation.

#1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision-makers on the first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019 

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

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